Eligible product may be returned in original packaging for a credit or refund of the purchase price within 10 days of purchase or shipment of Product to Buyer, whichever is later, less shipping and handling.
To return Product purchased through this Savage Store site, Buyer must call Customer Service at (413) 301-9665 during business hours (Monday through Friday 8:00am to 5:00pm EST) and request a Return Authorization Number (RMA). An RMA is required to return Product. Customers who exchange products that are found to be defective will receive a credit for original shipping charges.
Products that cannot be returned at any time include clothing that has been washed or shows signs of wear, items that have been damaged, used, are missing packaging or accessories, or are otherwise not in new sellable condition. Seller reserves the right to refuse any return or exchange.
If you return a Product that was paid for using a gift certificate or promotional dollars, Seller will issue credit to Buyer in the same form.
Please call Savage Store Customer Service at (413) 301-9665 to request a Return Material Authorization (RMS) number. Our Customer Service hours of operation are Monday - Friday: 8:00AM-5:00PM EST.